Hito has been shortlisted as a finalist in three categories at the 2017 Credit Awards.
02.05.17 |News

We are proud to announce that Hito has been picked as a finalist in three categories for the 2017 Credit Awards. The Credit Awards are the largest awards ceremony in the credit and debt sector, designed to recognise and reward hard work and best practice.

Hito Edge has been shortlisted in the Best Credit & Collections Technology, Data & Analytics Expertise, and Gamechanger categories. The awards, which honour all high achievers within the credit industry, will take place on Thursday 11th May.

Hito Edge supports new levels of performance and enables your team to achieve the very best results. It is a user designed system that spans the entire operational life-cycle of organisations involved in debt management and collection – including data analytics, propensity, office and field-based recovery processes.

For further information, contact Craig Alewood or John Sweet-Escott by emailing info@hitoco.wpengine.com


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.

The global outsourcing group, Outsourcing Inc., has today reached agreement to increase to 100% its ownership of Hito, a provider of Fintech solutions to the credit and debt industries
31.01.17 |News

The global outsourcing group, Outsourcing Inc., has today reached agreement to increase to 100% its ownership of Hito, a provider of Fintech solutions to the credit and debt industries.

Outsourcing Inc. has today acquired the remaining shares it did not already own in Hito from Jamie Waller, the founder and CEO, in a transaction which values Hito at over £9 million.  Hito was founded in 2016 to leverage cloud based technology to deliver smart solutions for clients in the credit and debt industries.  It has built a strong brand in the Fintech sector and assembled an industry leading team which has been shortlisted for a number of high profile contracts.

Hito was jointly established by Jamie Waller and Outsourcing Inc to capitalize on these opportunities but both parties recognize that with the rapid progress already achieved, further development can be optimized by becoming a wholly owned subsidiary of Outsourcing which also owns a number of other UK assets including Liberata UK, JBW Group, Allen Lane Consulting and NTrinsic.

Enquiries:

Jamie Waller, Ex Chief Executive : 0044 7779 714 390

Outsourcing: 

info@hitoco.wpengine.com 


Notes to editors:

Outsourcing Inc. is a Japanese multinational company headquartered in Tokyo and engaged in providing outsourcing services globally. Outsourcing Inc. has a strong network in Japan and operations in China, Indonesia, Singapore, Malaysia, Thailand, Vietnam, Australia, India, the UK and Belgium. In 2016, the company’s revenues are in excess of US$ 1.4 billion. Outsourcing Inc. is listed on the 1st Section of Tokyo Stock Exchange and has a market capitalization in excess of US$ 0.6 billion.


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.

“It pays to be first” – Hito offer their first customer a £1million* discount
09.11.16 |News

As for all new companies, convincing people to try out a new provider or brand is tricky business. In a bid to get their first Hito Edge customer, Hito, a new FinTech provider is offering an incredible discount worth up to the value of £1million*.

Hito have already proven their Hito Edge solution under previous brand name Case Dynamics, with clients from HP, JBW, Deloitte and Agilisys. But following the launch of the new brand and name, they’re pulling out all of the stops to make their first customer feel welcome.

So what is Hito Edge? In short, it’s an award-winning debt management solution that optimises available resources and streamlines business processes, enabling you to create huge efficiency savings.

Jamie Waller, Hito’s Chief Executive says, “Hito is here to shake up the industry and this special offer is doing just that. We’re using this to demonstrate our commitment and confidence to any new customers that join us. We know it’s challenging for companies to get buy-in to change their IT solutions, especially new ones. But that shouldn’t make it impossible. Disruptive technology has many advantages for early adopters, and £1million is now another fantastic benefit for our first customer.”

Previously companies had hesitations about adopting newer, more user-friendly FinTech solutions due to things like security and compliancy standards. However, as published in Hito’s recent opinion piece:

What we all know is that financial services cannot afford to be held back by obsolete solutions. This viewpoint sits at the heart of the Financial Conduct Authority’s latest push toward embracing ‘disruptive technology’ within the industry. That’s because such disruption allows for, indeed demands, macro-scale pushes forward in terms of both capabilities and thinking. That’s why the FCA has embraced a climate where developers can actively pursue disruptive technology to improve the state of the industry, and to foster better competition within the industry.

Find out more about the incredible offer here.

*Hito will subsidise 50% of the Hito Edge licensing revenue over the first 4 years of the contract, up to a maximum of £1million.


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.

Hito announced as headline sponsors at CDSP Conference in November
04.11.16 |News

Following the official launch of Hito in October, we are excited to announce being the headline sponsors at the leading collections, debt, sale and purchase conference in the UK, widely known as the CDSP conference.

The CDSP event is one of the industry’s biggest gatherings over the year, followed on in the evening by the Collections & Customer Service Awards.

Jamie Waller, Hito CEO commented, “Hito are extremely pleased to be headline sponsors for this event. The CDSP conference provides the perfect platform for us to showcase our pioneering FinTech solutions, as well as meet and listen to some of the industry’s most revolutionary people.”

There will be two streams at the event allowing attendees to listen to the sessions that are most applicable:

  • UK Collections
    Collections operations, exceeding regulatory requirements and improving customer treatment
  • European Debt Sale
    Exploring how the debt purchase market is converging across Europe

There will also be three keynote panels, two of which will have Hito’s Sales Director, Tony D’Agostino sitting and discussing key industry topics:

  • Achieving integrated credit risk and collections
    How CROs and Heads of Credit Risk are joining the lending and collections functions (with Tony)
  • The changing role of audit, risk and compliance
    Following a period of regulatory scrutiny, what are the expectations of compliance?
  • Credit and Collections trends amongst big banks and debt purchasers
    Explore the expected next moves from the big banks (with Tony)

Event details

Date: Thursday 24th November, 2016
Venue: The Midland Hotel, Manchester
Website: http://www.cdspconference.co.uk/

#cdspconf

If you would like any further information, please contact info@hitoco.wpengine.com


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.

Revenues and collections technology reaches new heights with the launch of Hito at the Shard, London
25.10.16 |News

Revenues and collections technology reaches new heights with the launch of Hito at the Shard, London

Today the much-anticipated launch of Hito, a new global technology company servicing the financial services industry, was announced.

Hito, which has been established with the aim of helping organisations realise their potential through smart FinTech solutions that inspire employees and customers alike, is set to hold an exclusive invitation-only event in the City of London at the iconic Shard, on October 20th, 2016.

A subsidiary of the publicly listed Outsourcing Inc., Hito is an innovative new player within the financial technology services industry – which in recent years has shown urgent need for original thinking and dynamic innovation. Driving such change is the underlying purpose behind Hito, which aims to encourage fresh ways of utilising technology across the revenues and collections arena, as well as inspiring a new culture based on heightened levels of trust and security. This aim can only be achieved by establishing an organisation large enough to create a solid reputation on the world stage, which Hito can offer thanks to the ongoing support available from Outsourcing Inc.

During the development and production stage of Hito Edge, the solution became award-winning when in 2012 the technology won a prestigious UK IT Industry Award for: Best Technology built on a mobile platform for their mobile self-service devices.

Utilising the latest pioneering technology available to the financial services industry, Hito has headhunted its sales and delivery staff from some of the world’s largest IT companies, including CGI and Unisys. Leading the business as Chief Executive is Jamie Waller who, having studied at Cranfield School of Management, Stanford, and the London Business School, is determined to inspire a fresh new approach to the way financial institutions use technology – and to lead the company toward a sustained period of growth and success.

Hito is a UK registered company and part of Outsourcing Inc. (OSI), the publicly listed global process outsourcing business that has a $1.4b revenue turnover and offices in 16 locations around the world.


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.

New tech start-up Hito is set to revolutionise the FinTech services industry
21.10.16 |News

Hito, a new global technology company providing pioneering solutions for the financial services industry, officially launched last week at the iconic Shard building.

Many of the industry’s top influencers attended the launch, which showcased Hito’s new brand and vision for the FinTech arena. With the strapline “Release your potential”, Hito is offering pioneering solutions that give businesses and employees the ability to re-imagine what can be achieved throughout the working day, through their unique SaaS technology.

“Hito” means people in Japanese, which formed the main theme for the event, featuring exclusive Saké tasting with one of London’s top sommeliers and some exquisite Japanese food prepared by a third-generation sushi master. The event exuded quality and clearly demonstrated that Hito are here to shake the industry up and carve a new, exciting path that the financial services industry has been crying out for.

The core drive behind Hito, aims to encourage fresh, smarter ways of utilising technology across the revenues and collections field, as well as inspiring a new culture based on heightened levels of trust and security.

The company’s Hito Edge product, a debt management solution that optimises available resources and streamlines business processes to create huge efficiency savings, has already received a UK IT Industry Award for: Best Technology built on a mobile platform for their mobile self-service devices in 2012.

Hito has headhunted its team from some of the world’s largest IT companies, including CGI and Unisys. Leading the business as Chief Executive is Jamie Waller who, having studied at Cranfield School of Management, Stanford, and the London Business School, is determined to inspire a fresh new approach to the way financial institutions use technology – and to lead the company toward a sustained period of growth and success.

Jamie stated, “We’re not afraid to say it, we are here to disrupt the market. The older solutions people are familiar with are lazy, tired and provide the same features year after year. We’re pioneering, we have the best technology available, globally. Hito is building a business based on trust. We are not trying to sell complex on-premise solutions and then make customers pay time and time again for enhancements.  We are also not going to release a new version every couple of years and make customers pay again and again. We will provide a world class system on day one and then included in our pricing will be innovation and enhancements delivered twice yearly for no additional cost. At the heart of our promise to customers and core to the heart of our business is trust. Trust is something earned and we are well aware of that”.

Hito is a UK registered company and part of Outsourcing Inc. (OSI), the publicly listed global process outsourcing business that has a $1.4b revenue turnover and offices in 16 locations around the world.

To request further information or press and customer enquiries, please contact Pervez@hitoco.wpengine.com on 07577 035 258.

Watch the new brand video here.


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.

Jamie Waller highlights importance of propensity scoring and debtor profiling at LACEF event
30.09.16 |News

On 29th September 2016, CEO of Hito, Jamie Waller, attended the Local Authority Civil Enforcement Forum better known as LACEF. The LACEF event aims to bring together public sector collections, local authority in-house enforcement agents teams and UK government officers.

The event is a free private forum hosted on the Knowledge Hub platform for UK government officers. LACEF has almost 900 individual members from 240+ local authorities. The Knowledge Hub has more than 100,000 users.

Since 1997 LACEF has been supporting members with advice and shared experience in collections and debt recovery.

Jamie was selected as one of the speakers at the event and shined some light on the importance of propensity scoring and debtor profiling. Jamie outlined that,

“Propensity needs to be at the heart of everything the DCA does to be effective. Unfortunately, there are less than 4 systems globally that can handle this process.”

He continued on to explain,

“If you do acquire the technology to enable your collection operation to analys the debtor and your staff and then match them based upon the statistical likelihood for one to deal with the other in amore effective way the benefits are huge. For example imagine putting that Polish builder debtor through to your polish talking member of staff who was once a builder themselves. Wow.”

Some key takeaways from the presentation were:

  • Match the right collector with the right debtor.
  • Understand the debtors characteristics and what makes them “tick”
  • You need to scale (200+ users)
  • Implementing the right technology

If your technology can’t handle the level of intelligence, don’t do any modelling as you’ll create an unfair, bias solution to collections.

For a copy of the presentation or further information please get in touch info@hitoco.wpengine.com

“Propensity needs to be at the heart of everything the DCA does to be effective. Unfortunately, there are less than 4 systems globally that can handle this process. If you do acquire the technology to enable your collection operation to analys the debtor and your staff and then match them based upon the statistical likelihood for one to deal with the other in amore effective way the benefits are huge. For example imagine putting that Polish builder debtor through to your polish talking member of staff who was once a builder themselves. Wow.”


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.

Long term OSI investment into Hito shows confidence
20.09.16 |News

OUTSOURCING Inc. who recently acquired Hito and its sister company JBW in a deal valued at over £24 million, has increased its investment in Hito as part of its strategy to expand into the UK Fintech Sector.

The additional investment is designed to secure Hito over the next 24 months as it builds and expands its UK business both organically and through acquisition.

Jamie Waller, founder and CEO of Hito commenting on the increased investment said:

“The long term investment made by OUTSOURCING Inc. demonstrates their confidence in Hito and its new management team at this very early stage of our business development. This secured investment gives us greater freedom to exploit opportunities as they present themselves and to ensure the quality of product and service we are able to provide to our customers.”

Mr. Haruhiko Doi, founding shareholder, Chairman and CEO of OUTSOURCING Inc., said,

“We are very excited to expand our global outsourcing capabilities into the debt recovery sector. Hito is a fantastic business that will play an important role in the UK economy and we will continue to support the incumbent management team to continue the great work they have already done.”

OUTSOURCING Inc. is a Japanese multinational company headquartered in Tokyo and engaged in providing outsourcing services globally. OUTSOURCING Inc. has a strong network in Japan and operations in China, Indonesia, Singapore, Malaysia, Thailand, Vietnam, Cambodia, Australia, India, the UK, Belgium and Chile. In 2015, the company’s revenues are in excess of US$ 0.7 billion. OUTSOURCING Inc. is listed on the 1st Section of Tokyo Stock Exchange and has a market capitalization in excess of US$ 0.5 billion.

Mr. Haruhiko Doi said:

“We are very excited to expand our global outsourcing capabilities into the debt recovery sector. Hito is a fantastic business that will play an important role in the UK we will continue to support the incumbent management team to continue the great workeconomy and they have already done.”

Mr. Haruhiko Doi, founding shareholder, Chairman and CEO of OUTSOURCING Inc.


Get in touch

Looking for help or answers? Just leave us a few details and we’ll be in touch right away.